Welcome to the SWTRA IT Helpdesk

In order to improve the service that we offer, we have now introduced our own IT Helpdesk system.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

A valid email address or Active Directory account is required to submit a ticket as this will enable the system and our support staff to send you updates and responses to your tickets.

You can also check on general system availability at any time with our system status page here or here.

Thank you

Richard J Thorne

IT Manager